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PAY PROPOSAL: Contactless payments could be introduced in St Albans

 Published on: 22nd January 2023   |   By: News Bulletin   |   Category: Uncategorized

All taxis operating in St Albans may soon have to accept contactless payments and no longer choose to be cash only.

The proposed rule is intended to improve public safety by ensuring people are not left stranded because they do not have cash.

It comes in response to a growing number of complaints from people who were unable to get a taxi late at night because they only had a card.

Officers from St Albans City and District Council, which licenses taxis within its area, conducted an inspection of taxi activity one night in November last year.

They witnessed a woman at the city’s main rail station being refused a cab four times because she had no cash and could only pay by card.

She was faced with a long walk home in the dark before she finally found a taxi that would take her.

Members of the council’s licensing and regulatory committee unanimously supported the proposal to oblige taxis to be equipped with card machines at its meeting on Tuesday, January 17.

The machines are able to take contactless payments from mobile phone apps such as Apple Pay as well as bank cards.

A four-week consultation will now be held with the final decision on whether to implement the rule being delegated to a senior council officer.

Councillor Raj Visram, the committee’s chair, said after the meeting: “Many of our licensed taxis carry card machines already, but there are some that still choose not to.

“The committee felt very strongly that we need to bring in this new rule for taxi drivers to accept contactless payments as soon as possible. It is clear we have the public behind us as there has been an increasing number of complaints about cash-only cabs.

“Since we came out of the Covid lockdowns, more people have been using their card or phone to pay for things and are no longer carrying cash.

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