The collapse of major airline Thomas Cook has been on the tip of everyone’s tongue recently which affected hundreds of thousands of holiday-goers across the world and thousands of jobs.
While all pre-planned trips were cancelled by the 178-year-old travel agent, many people found out the news while they were on holiday like Bushey residents Murray and Barbara Lee.
Murray and his wife flew out to Turkey just a few days before the collapse and said they were left in limbo once it was announced.
“It was very stressful. I had booked the trip with a separate travel agent, but we flew with Thomas Cook. While getting home was dealt with very efficiently, we ultimately shouldn’t be stressing and panicking like we were on our holiday.
“It was very worrying and slightly ruined a very good holiday. There was so many people in our hotel in the same situation, but I must say our hotel was terrific and very understanding – we were lucky.”
Once a journey home was arranged for Murray and his wife, the outcome which seemed to be smooth quickly changed on the day they were supposed to leave.
On the morning of September 30, Murray checked the website for his flight details and saw every traveller’s nightmare – a delay.
Murray added: “So our flight with Thomas Cook was cancelled – obviously, but then we had to deal with a 15-hour delay for our new flight which wasn’t great.
“Because of the major delay, we were sitting around in the airport for hours and as it was in the early hours of the morning, nothing was open. No one knew what was going on – it was all a mess.”
Murray and Barbara eventually made it back to Bushey, but said it was nice to make new friends who were also affected by the collapse.