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TOP DOCS: Berkhamsted surgeries fare well in patient satisfaction survey

 Published on: 8th August 2023   |   By: Darius Morgan   |   Category: Uncategorized

Results of the NHS England GP Patient Survey were released last month, revealing insights into patient satisfaction at Berkhamsted surgeries.

Manor Street Surgery scored 78 per cent and Gossoms End Surgery scored 79 per cent in terms of patients describing their experience as good. This is above the 71 per cent average across the rest of the country.

Ninety-six per cent of Manor Street patients felt their needs were met during their last general practice appointment, with 97 per cent saying they had confidence and trust in their healthcare professional. At Gossoms End, this dropped slightly to 83 per cent and 87 per cent responding positively in the same categories.

Whilst both surgeries compare well with results from across the country, the survey reveals issues on some fronts. Only 20 per cent of Manor Street patients feel they are able to speak or see their preferred GP when they would like to, and 58 per cent of Gossoms End patients feel they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s).

Both surgeries have been contacted for comment.

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