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TOP CARE: Stanmore hospital performs better than expected according to its patients

 Published on: 15th August 2019   |   By: Charlie Reynolds   |   Category: Uncategorized

The Care Quality Commission (CQC) has published patients’ views which show that the Royal National Orthopaedic Hospital (RNOH) is one of the best in the country in caring for its patients. 

The National Inpatient Survey sorts the views of 76,668 patients from all NHS Trusts across England. 

RNOH is now one of three trusts nationally to be classed as having better than expected results in England this year.

A spokesperson for the hospital said it is a credit to the staff. 

They said: “This is a testament to the hard work and dedication of our multi-professional teams and their commitment to providing world-class specialist treatment to our patients.

“Understanding the views of our patients is important to us, and we are pleased to see that the RNOH is the best performing NHS trust in England for seeking feedback from patients about the quality of our services and their experience.”

Professor Paul Fish, director of nursing, quality & patient experience, said “Our vision is to be a world leading neuro musculoskeletal hospital with the best patient care and staff experience in the NHS, and this year’s survey, alongside the staff survey, is evidence that we continue to make great progress towards that vision.”

The hospital is committed to continually improve the experience of our patients and their families, and we will be looking to further improvements that we can make in 2019.

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