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SURVEY SAYS: Patient feedback on Kings Langley GP surgeries revealed

 Published on: 24th August 2023   |   By: Darius Morgan   |   Category: Uncategorized

The results of the NHS England GP Patient Survey have been released, revealing interesting insights into patient satisfaction at Kings Langley surgeries.

KINGSnews has examined some of the key data from two village surgeries: Haverfield Surgery and Kings Langley Surgery.

Both surgeries were rated higher than the 71 per cent national average on overall satisfaction, with Haverfield scoring 93 per cent and Kings Langley Surgery 81 per cent.

Eighty-seven per cent of Haverfield patients said they have received enough support from local services or organisations in the last 12 months to help manage their long-term condition, compared with 63 per cent of patients at Kings Langley Surgery.

Haverfield also scored well when looking at the number of patients who usually get to see or speak to their preferred GP when they would like to, at 73 per cent. This is more than double the national average, which is just 35 per cent. Kings Langley Surgery was just above this, at 36 per cent.

The surgeries fared better than the national average in the number of patients who describe their experience of making an appointment as good. The national average sits at 54 per cent, whereas Haverfield and Kings Langley Surgery scored 87 and 66 per cent respectively.

Haverfield Surgery and Kings Langley Surgery have been contacted for comment.

Photo credit: Google maps

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