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NOT GOOD: Garston residents complain over bad smell

 Published on: 1st November 2021   |   By: Amneet Kaur   |   Category: Uncategorized

Garston residents have described the foul sewerage smell pervading Leavesden as ‘awful’ and slammed Thames Water for their lack of action.

Local residents and councillors representing Redheath Close and the High Road area have been complaining to Thames Water for nearly two months about the smell in the Leavesden area.

The matter was raised to Thames Water in August and residents said they’re disappointed with the lack of communication and action to solve the issue.

Local residents John and Sue Brown commented: “The smell is awful and is commented by all our visitors when they come around. Despite us initially reporting this matter to Thames Water in August the smell is still there, it’s as if they are not treating this matter as a priority.”

Woodside Borough Councillor Richard Wenham mentioned: “We’ve been regularly highlighting this sewerage smell to Thames Water but despite this they still have not resolved it, and it must be awful for those nearby”.

Herts County Councillor Tim Williams said: “It’s apparent that there’s a blockage somewhere in the vicinity so very surprised that it’s taking nearly two months to get resolved.

“It’s so unfair that the residents have to live with this stench smell for so long. We are now considering raising this matter to Ofwat, but in the meantime hope that Thames Water can address the issue.”

A Thames Water spokesperson: “We’re sorry for the ongoing odour issues and understand how unpleasant this can be for residents.

“Following initial reports, we visited the area in July and August this year to investigate the cause and found no blockages or causes of odour. On a subsequent visit in early September, we found a sewer pipe blocked with debris.

“We’ve since cleared the blockage and cleaned the pipe, which has reduced the smell in the area.”



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