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MORE SUPPORT: New Safeguarding Hub launched to help more domestic abuse victims 

 Published on: 7th May 2020   |   By: News Bulletin   |   Category: Uncategorized

A new care hub to support more victims of domestic abuse across the county has been launched this week.

The Beacon Safeguarding Hub is based at the Domestic Abuse Investigation and Safeguarding Unit (DAISU) at Hatfield Police Station.

The five-strong team includes three police officers and two specially trained civilian support workers from the victim service provider Catch 22.

The Beacon Safeguarding Hub is a 12-month pilot to enhance the support offered to domestic abuse victims. 

They will triage and make contact with an estimated 300 victims every month.

Detective Chief Inspector Ben Wright, who leads the DAISU, said: “The aim of the new hub is to offer an even greater level of support to victims of domestic abuse in Hertfordshire. It is hoped that this increased support will help them move on and recover from abusive relationships, while also reduce the risk of further harm coming to them.” 

He added: “While this pilot has been in the planning for some time, its launch is well-timed given the increased concern nationally about domestic abuse as a result of the current lockdown and social distancing measures. 

“I would like to reassure the public that, as this announcement shows, we are continuing to respond to domestic abuse reports and are even enhancing our ability to support and protect victims. If you are suffering abuse at this time, we are here to help.” 

The opening of the new service comes just two months after another pilot scheme to support every victim of fraud in Hertfordshire was extended.

The Beacon Fraud Hub is the first enhanced scheme of its kind in England and Wales. It has four members of staff with specialist knowledge, who contact all those in the county who have reported having money fraudulently taken.

News of the creation and extension of both hubs comes during the Year of Beacon – which in 2020 is marking the fifth anniversary of the creation of Hertfordshire’s victim care service centre.

Anyone in immediate danger should call 999.

However if you feel you cannot speak because you are with the perpetrator, you can alert police silently by dialling 999 then pressing 5 5.

Non-urgent matters can also be reported online at

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