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FIVE DAYS: Chalfont St Peter-based Epilepsy Society extends helpline open hours 

 Published on: 25th February 2020   |   By: Jake Levison   |   Category: Uncategorized

Chalfont St Peter based charity, the Epilepsy Society, has thanked the public for helping them raise enough funds to open its helplines for five days a week.

The society, based on Chesham Lane, was struggling for funding and therefore its epilepsy helpline was only open to the public for three days a week for three years – Monday to Wednesday. 

But now, thanks to the generosity of the society’s supporters, the helpline is soon going to be open from Monday to Friday every week for the foreseeable future.

Helpline manager Andrée Mayne said: “For the last three years, it has been very frustrating to know that we have only been able to open our Helpline from Monday through to Wednesday. We knew that people would be ringing us on Thursdays and Fridays but would not be getting the help that they needed.

“It is a huge relief to be able to restore the helpline to a full five-day service and we look forward to being there, at the end of the line, for when people want to talk.”

The Epilepsy Society’s Helpline currently answers 3,000 calls every year as well as responding to around 2,700 emails. By opening five days a week, it will be able to take around 2,000 extra calls.

Look out at twitter.com/epilepsysociety and facebook.com/epilepsysociety for full details of when the helpline will begin operating its new five-day service.

You can also see more on the helpline at epilepsysociety.org.uk/epilepsy-helpline

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