Residents and those going to work or school from Chorleywood have been complaining about issues caused by a bus service running through the village.
The 336 bus from Watford to Amersham passes through Chorleywood, scheduled to replace a recently cancelled service. However, those living on Orchard Drive have protested the fact it comes up their road, due to it often getting stuck.
Paul Turner, a resident on the street said: “The bus service is now going up Orchard Drive to go parallel to Green Street, but the bus is now turning in the road. It’s not a practical road for this.
“Three times in a week it’s been stuck for 20 minutes, which is extremely irritating for us residents.”
Those who use the service have also expressed their concern, with some stating the timetabling is too irregular to be of any use to villagers.
One concerned resident said: “We need to use it from Croxley to Chorleywood, but according to the timetable, during school term, after the first one at 6am, the next one is four hours later! The community need a bus service that runs at least hourly.
“My adult son with learning difficulties is travelling from Croxley to Chorleywood daily from September and it’s becoming impossible via bus. This journey should take around 15 minutes. Instead, he may have to get the train and door to door takes around one hour.”
A spokesperson for Arriva said: “The 336 bus service is a contracted service provided by Hertfordshire County Council, the service was initially introduced due to the withdrawal of the commercial service by another operator.
“Arriva operate this service on behalf of Hertfordshire County Council to the timetable as specified by the local authority.
“In regards to buses getting stuck on route, we are aware there have been some recent issues with buses being unable to pass HGVs delivering building materials for home renovations in the area.
“These instances are disappointing however the bus company receives no advance warnings of such deliveries.”