Furious villagers are demanding an explanation from Affinity Water after their supply was interrupted again over the last Bank Holiday weekend.
Affinity Water, which supplies the village, has been beset with problems since earlier this year and service users have been hit by around ten interruptions where they have often been left without any water at all. One service interruption happened over last month’s Spring Bank Holiday, thought to be one of the hottest days of the year so far.
It’s not just the water supply that has been affected with several people reporting that the roads between Croxley Green and Kings Langley have been closed because of repeated problems with burst pipes.
Last year, houses across the village experienced problems after the main pipe burst and it seems as if the problems are continuing in 2018.
Members of the Rickmansworth, Chorleywood and Croxley Green group posted how the shortage had affected them.
Helen Platten said she had hardly any water on Monday and admitted it was difficult as she had a disabled son who needs the shower.
Joan Zanelli said she believed affected residents deserved compensation while Fiona Murphy revealed she had received compensation but will be asking for more. Several users said they have refused to pay their bills over the last few months.
Other residents said the situation was affecting schools and local businesses at locations including Baldwins Lane.
Anne Matthews was one of a number of users who are worried about the future.
She said: “I do feel it’s time that Affinity Water laid out some plans for the summer to replace affected mains or we will be back with this disastrous situation if there is another hard winter . They also need to find a way to apologise and publish plans to those who are not online!”
An Affinity Water spokesperson said: “We are very sorry for the inconvenience caused by a burst on Redhall Lane on Friday 25 May, which was repaired on the same day. There was another burst in the area at Old House Lane on Monday 28 May, which was repaired that morning.
“Our technicians re-zoned our network to bring in water from other areas, while the main was flushed following the repair, to maintain supplies. Some customers may have been experiencing water at a lower pressure than usual while this main was been flushed, this has now been completed and the main is back in service.
“We are continuing to investigate a series of high pressure surges in demand in the Croxley Green area which we believe have been causing these bursts.”
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