Phone and broadband services were disrupted in Shenley following the theft of metal cables.
Herts Police are investigating after it was reported that the underground cables from Shenley Road and Radlett Lane were stolen between midnight on August 19 and midnight on August 20.
According to the internet service provider Openreach, 1,400 metres of cable were taken, disrupting services for around 970 nearby homes and businesses.
Roadworks with traffic management were needed following the incident, with the major cable replacement work completed from August 25-28. Engineers then began to reconnect each customer’s line one by one. This work is now complete.
A spokesperson for Openreach said: “Cable theft and attacks on our network cause significant damage and unacceptable disruption to the lives of local people through the loss of phone and broadband services.
“This particular cable theft impacted around 970 homes and businesses in the local area, with engineers working round the clock for several days to repair the damage.
“We’re working closely with Hertfordshire Constabulary and also urge people to call 101 to report any suspicious activity to the police. Examples of this activity include seeing people lifting manhole lids or unusual activity around our network in fields late at night, particularly if it involves 4×4 vehicles.”
Anyone with information can report it online at herts.police.uk/report, speak to an operator in the Force Communications Room via the online web chat at herts.police.uk/contact or call the non-emergency number 101, quoting crime reference 41/67397/22.
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