Elderly residents living in sheltered accommodation at Edwin Ware Court in Pinner spent eight weeks without access to a stairlift after the mobility device broke on approximately Tuesday, May 4 and the council only took action to fix it today (Thursday, July 1).
One resident, who wishes to remain anonymous, told PinnerNews: “My mum lives in sheltered accommodation for the elderly and their stairlift has been out for almost two months now which means people on the second-floor struggle to leave their homes and is also a major health and safety risk.”
The accommodation at Edwin Ware Court is part of Harrow Council’s Sheltered Housing Scheme, for people aged over 60. Harrow Council currently has 17 schemes with a mixture of self-contained one-bedroom and studio purpose-built flats with communal gardens.
The council began work on fixing the broken stairlift, which some residents rely on for access out of the building, on July 1 after being reported as broken several weeks previously.
A concerned resident, whose mother lives in the accommodation, added: “It is so dangerous having no working stairlift for that long. The residents would never have been able to leave in an emergency.”
A Harrow Council spokesperson said: “The stairlift has been reported as not working and a replacement was ordered on June 29 2021. This is a made-to-measure item and would take up to four weeks to install. Two residents have been affected, support has been provided to climb stairs and carry shopping, but this has been declined.”
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