A campaign is being launched in Dacorum to inform the public how to report crimes, raise concerns and meet with local police officers.
More than 6,000 people took part in a county-wide survey asking about the use of local police stations and how to contact officers.
The Hertfordshire Police and Crime Commissioner and Chief Constable decided to continue with the local model of policing, even though other forces have opted for cheaper more county-based systems.
Each of Hertfordshire’s 10 boroughs or districts have at least one police station.
Each has a Chief Inspector who runs a neighbourhood team of officers and PCSOs; emergency response intervention officers, plus a team of detectives.
Following the relocation of several police stations and the closure of much under-used front counter services, the campaign will focus on ensuring the public know how best to access the services on offer.
Police and Crime Commissioner David Lloyd said: “My job is to listen to the people of Hertfordshire and provide them with a police service that is effective and efficient.
“My Community Safety and Criminal Justice Plan has ensured that Hertfordshire has maintained a local policing neighbourhood model. It is not the cheapest, but it is one that the Chief Constable and I believe is the best, and it is the one which the public have told me they want.
“Society has evolved over the years, and the Constabulary have to reflect those changes. Many people prefer and expect to be able to engage online rather than face-to-face as they find it easier and quicker.”
Chief Constable Charlie Hall said: “Police Officers, PCSOs and Special Constable teams are based in every borough and district of the county, constantly patrolling our streets and dealing with incidents.
“Over recent years they have been equipped with mobile devices that allow them to provide services to the public in their homes and on the streets that previously would have involved a trip back to a police station.”
The survey showed that one in five respondents knew how to contact their local Safer Neighbourhood team, and 10 per cent knew how to book an appointment with them.