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PART TWO: West Herts Hospitals NHS Trust launches second phase of engagement programme

 Published on: 20th May 2021   |   By: Amneet Kaur   |   Category: Uncategorized

West Herts Hospitals NHS Trust has launched the second phase of its engagement programme as it progresses plans for its three hospitals, ahead of significant funding for new and refurbished buildings.

The first phase set out the rationale; why and how care will change as well as highlighting services that will move from their current sites.

Phase two provides an opportunity for local people to attend virtual meetings to hear feedback from the survey and to learn how the trust is responding. 

The meetings will also update on the redevelopment plans. Currently, the timescale is for the work to the buildings.

During phase two, the trust will inform on which services are moving where, provide case studies from a patient perspective, inform that in-person appointments will still be available, engage with the community, carry out research. 

Deputy chief executive, Helen Brown said: “We are really grateful for time people gave to attend meetings and complete our survey. We were pleased to see that the ‘one stop’ model of care we are moving to was highlighted as being important to our patients.

“We plan to invest heavily in our diagnostic facilities across our three sites and this will lead to patients having appointments which combine diagnostics, rapid results and a consultation.”

She added: “The feedback from the survey also underlined what we had heard loud and clear already – there are concerns around travel to hospital. 

“We hope to reduce the burden by converting appointments to online, where this works for patients, to provide a range of care locally and by combining as many steps of treatment into one appointment where possible.”

The trust is setting up a travel and access reference group for local people who want to work with the trust on access to its three sites.

If you would like to join email

A new multi-storey car park, which is set to open next spring, will improve parking at Watford General Hospital.

A summary of the feedback is available here.

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