A Garston resident said long delays by a housing association to repair her property’s fence have worsened her mental health as she fears for her security.
The resident, who lives in Kytes Drive, mentioned they have been asking Anchor Hanover to do the repairs for over a year and a half but nothing has been resolved.
She said: “They keep giving us lies, we have no garden fence, well it’s battered. We have no security at all. People and animals have been in our garden. We have gone through all the right channels and they keep telling us they will come and do it and never show up.
“I suffer with mental health and it has made it so bad. It’s not just us, it’s our neighbours also that want their fence fixed and she is an elderly woman and doesn’t feel safe.”
Phillippa Ringsell, area manager for Kytes Drive said: “Maintenance contractors were immediately informed of repairs that needed to be undertaken to the garden area.
“Unfortunately the process has been delayed due to the contractors being unable to deliver these services due to the pandemic and circumstances beyond our control. We are sorry for the inconvenience caused, the repairs are underway and residents have been notified and will be kept updated with the progress.
“The health, safety and wellbeing of our residents is paramount.”