Oliver Dowden, Member of Parliament for Hertsmere, has welcomed the news that Govia Thameslink have been issued with a fine by the Office of Road & Rail (ORR) following last year’s continued railway disruption.
The disruption, which began in May 2018 following a botched transition to a new network-wide timetable, affected thousands of commuters from Hertsmere, including passengers from Radlett, Borehamwood and Potters Bar.
Speaking after the announcement of the fine, Mr Dowden said: “I welcome the news that Govia Thameslink has been fined following the chaos last year.
“I know this cannot make up for the terrible disruption and sheer frustration we endured.
“However, combined with the compensation packages I secured and the resignation of Network Rail’s chief executive, I hope this will reassure passengers that mistakes on this scale are unacceptable and have consequences.”
In its report, the ORR found that Govia Thameslink failed to provide appropriate, accurate and timely information to passengers following the introduction of a new timetable last May. In total, Govia are facing a fine of £5million.