The lead receptionist at Chess Veterinary Clinic in Rickmansworth is celebrating three decades of service at the practice.
Helen Barnard, who is also client care manager, joined when the ways of working were very different to the current modern methods.
She said: “In my early days, each client had a cardboard record card and the notes were often hard to read.
“The credit card machine was also a roller type with paper underneath that you had to write the amount in. Things were very simple then, but I loved it.
“We went computerised in 2000 and boy did my job change! I have embraced new IT changes to help run an efficient reception desk along with my great team of six.
“I have also gained a great friendship with many clients on a professional level, some who pop in to say ‘hello’ if they are passing by.”
Practice manager Iain Watt said: “Helen and her team are a credit to Chess Vets; we don’t know what we would do without them.
“Our thanks also go to Helen in particular for her incredible service to the surgery. We hope Helen continues at Chess Vets for many years to come.”
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