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COLD COMFORT: Elderly residents in Gerrards Cross plea for heating to be fixed

 Published on: 15th February 2023   |   By: Bryn Holmes   |   Category: Uncategorized

Residents living in a sheltered accommodation block in Gerrards Cross say they have been left in the cold this winter.

The heating at Crossfield House, on South Park Crescent, has allegedly only been working half of the time throughout the recent cold weather. Residents say they have now reached the end of their tether trying to get the site’s operators, L&Q Group, to do something about the issue.

Helen Fraser, a 93-year-old resident, told CHALFONTS&GERRARDSCROSSnews: “The heating system is completely kaput; we’ve had no warmth for at least 50 per cent of this winter.

“We’ve got four people living here aged over 90, and we’re all having to heat our own flats, despite us paying for heating through our rent.

“I love my flat, but this is not on. We have a beautiful lounge, but it’s too cold to go into. It’s disgusting, and we’re at the end of our tether.”

Another resident, Mo Silverman, said that despite numerous promises to sort out the problem, L&Q has yet to do anything.

She stated: “They’ve made several promises to install new boilers, but nothing’s happened.

“Some of us have got heaters in our rooms, but why should we pay over the odds to heat our rooms when we’re already paying?”

L&Q Group and the home’s heating providers, KT Heating, have been contacted for comment.

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